“Our goal is to provide an exceptional customer experience by taking full advantage of our technology platforms across our business,” said Tal Finkelstein, CFO – Artemano Canada.
XSi Retail Partners today announced that it has been selected by Artemano Canada to implement their new Retail System – LS Retail NAV, which will enhance the customer experience and drive operational efficiencies. The new integrated platform, based on Microsoft’s Dynamics NAV and LS Retail, will consolidate services across the business, providing the management team with a 360-degree view of its Retail operations.
A unique retailer, Artemano views the home as an escape, a retreat and a refuge, but it is also a portal into an inner world – a place for inspiration and renewal. Artemano loves to create it by conjuring the right ambiance that gives one a place to shine and unwind.
Artemano prides itself on the human touch with personalized and flexible customer service. With 7 stores and plans to add multiple locations over the next years, the need to replace the existing system became a priority for Tal Finkelstein, CFO of Artemano Canada. Artemano selected LS NAV because it needed a total solution to streamline their business, remove many of the manual processes, and move into a fully automated distribution strategy. The selected platform will provide for their needs today and support the company’s growth strategy as they expand the operation, which would allow the business to improve their customer’s in-store experience as well as after-sale service, the underlying DNA of this retail operation.
The LS Retail NAV solution allows Artemano to integrate their Logistical and Retail operations in a single database, facilitating the effective management of daily operations from anywhere on the basis of data from any location.
“Our goal is to provide an exceptional customer experience by taking full advantage of our technology platforms across our business,” said Tal Finkelstein. “Our selection of an integrated system platform with LS Retail, will take advantage of technology so that we may improve our customer service levels at every touch point, get a better handle on our inventory accuracy and logistics, and manage our continued growth.”